Our Services

CONSULTANCY SERVICE / CUSTOMER CARE

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CUSTOMIZATION

Our added value relies on our high-quality services supporting our completely customized products: from consultancy to training also including assistance services such as help-desk and monitoring.

WHY CHOOSING US??

“We pay attention not only to the solution proposed but also to its application: in order to optimise the system as well as the whole process of a company, it’s important to exploit technology without ignoring the customer’s habits.”
FRANCESCO DI LAURO, CEO

Transversal consultancy

Product customization

Integrated Software products

Monitoring of performances

After-sales 7/7 h24

Improvement of Customer Satisfaction

CUSTOMER CARE

The delivery of a software is not a target but a challenge to share with the Customer and our dedicated assistance is the key to be successful through different types of technical support starting from a simple Help-Desk service to a complete service of monitoring, reporting and customized analysis.

CONSULTANCY

Our consultancy service does not only represent a part of our supply but a reinforcing to the technological and industrial innovations we propose, starting from the scope of supply to the interpretation of the real needs of the customer after a deep analysis if his productivity and logistic habits.

Our perspective involves the training of all the operators involved in the software implementation, with the aim of reaching a point of shared balance between the management of flows and the experience of the operators.